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GTW_w036 — PTC version Mismatch

Full alert identifier: GTW_w036_PTCversionMismatch

Alert description

The vehicle gateway (GTW) detects the Positive Temperature Coefficient (PTC) heater electronic control unit (ECU) is running a firmware version that may not be compatible with the firmware installed on the rest of the vehicle.

Potential impact

Thermal management system features depending on PTC heater functionality may be limited or unavailable.

Set condition

The GTW detects the PTC heater ECU running a different firmware version than expected.

Clear condition

The GTW no longer detects the PTC heater ECU running a different firmware version than expected.

Signals to check

These diagnostic fields are associated with GTW_w036. Check the alert's Payload in Service Mode Plus for available values.

Signal Unit
Crc Version GTW_a036_crcVersion —

Check other alerts

With Service Mode Plus enabled, open Service Alerts → All. Review the other alerts for clues to the cause of GTW_w036.

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