MCU_w037 — Modem VM Crash
Full alert identifier: MCU_w037_modemVMCrash
Alert description
The software running on the modem has encountered an unexpected or unrecoverable error, which may lead to a loss of cellular connectivity.
Potential impact
There is a loss of cellular connectivity.
Set condition
The software running on the modem has encountered an unexpected or unrecoverable error.
Clear condition
The software running on the modem resumes standard operation.
Check other alerts
With Service Mode Plus enabled, open Service Alerts → All. Review the other alerts for clues to the cause of MCU_w037.