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CC_f007 — Input Over Voltage

Full alert identifier: CC_f007_inputOverVoltage

Message shown in the car

Unable to charge - Input voltage too high Voltage must be within Wall Connector rating

Alert description

Alternating current (AC) root mean square (RMS) input voltage is too high.

Potential impact

Wall connector will not allow charging while the input voltage is too high.

Set condition

AC RMS input voltage exceeds 320 V RMS for North America (NA) or 290 V RMS for Europe (EU)/China (CN) for more than 2 seconds.

Clear condition

AC RMS input voltage falls below 310 V RMS for NA or 280 V RMS for EU/CN for more than 2 seconds.

Signals to check

These diagnostic fields are associated with CC_f007. Check the alert's Payload in Service Mode Plus for available values.

Signal Unit
Input Voltage CC_a007_inputVoltage V

Check other alerts

With Service Mode Plus enabled, open Service Alerts → All. Review the other alerts for clues to the cause of CC_f007.

Browse all CC alert codes